Chris Melia

Local Authority Growth Director , Capita

Chris Melia is Capita’s local authority Growth Director and is a highly experienced business development and customer experience director within our Local Public Service Team, working across a footprint of 280 council customers. Chris has worked and advised c-suite decision makers on digital and business transformation for over 17 years, primarily in the Local Government sector. Joining Capita in 2015, he has undertaken a number of senior roles where his expertise in leading mutli-disciplined teams of specialists in delivering innovative change, particularly linked to technology, has helped deliver better outcomes for customers. He has a passion for delivering easy access to services and information for both residents and businesses, and for supporting social value projects. Outside of work, Chris has an active family life, interrupted by his love of all sport, in particular Liverpool Football Club.

My Speaker Sessions

Thursday 07 December 2023

16:05

Integrating data to better understand demand in Adult Social Care

16:05 - 16:40

Multiple care agencies and organisations across the Adult Social Care sector generate significant amounts of data that is not always visible or available to councils or citizens. The clear lack of visible capacity data, for example, means council teams struggle to find care quickly, affects hospital discharge capability and adds to the burden of worry for families across the UK caring for aging and frail loved ones. These delays can lead to significant escalation in associated costs and require additional care needs – which can be delivered by community and social value organisations. This session, supported by Pairly and MyFolks, will explore how working aross public, private and social value organisations can provide access and insight to key data that will help identify hidden demand to help prevent unplanned overspend, support accurate budget forecasting and offer the opportunity of community intervention to ease the pressure on the system, tax payers and council teams. 

Speakers