Caitlin Bell
Head of Market Development , CapitaCaitlin Bell is the Head of Market Development at Capita, where she leads strategic initiatives to expand market presence and drive business growth. In this role, she is responsible for identifying new market opportunities, developing go-to-market strategies, and fostering key client relationships. Caitlin’s previous roles at Capita include Head of Operational Performance for Education Programmes and Principal Consultant. She began her career as an Account Coordinator at Brook Street. Caitlin has also volunteered with the Kabeela Women’s Association in Burkina Faso. Her expertise spans client management, operational performance, and customer service.
My Speaker Sessions
Thursday 04 December 2025
AI-driven productivity for assessments in Care and SEND Services
Local Authority Chief Executives face mounting pressures in Social Care and special educational needs and disabilities (SEND) services. This session explores how AI can be practically applied to ease administrative burdens – especially around assessments, boost workforce capacity, and enable more responsive, person-centred services, while considering the strategic role of CEOs in driving AI adoption.